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Worried about not getting a refund for a canceled flight due to weather?

- Don't worry. The Guarantee has you covered.

How it works?

Hot air ballooning is extremely weather-dependent activity and flights often get cancelled due to unsafe weather conditions. When you book a balloon flight using balloonscanner, we will put a hold on your payment until the day of your flight in our pool account instead of passing it to the operator. In case your flight gets cancelled due to weather, your refund will automatically be processed back to your credit card. This way, the balloon operator will recieve no payment unless the your flight is succesfully conducted.